Returns & Exchanges
At Furniture Warehouse, we want you to love your home, which is why we offer a 30-day satisfaction guarantee on all furniture and decor items. If your selection isn't the perfect fit, we provide easy returns and exchanges to ensure your space is exactly as you envisioned.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully disassemble the furniture and pack it into its original shipping crates or boxes, ensuring all hardware and assembly instructions are included.
Schedule a Pickup
For large freight items, we will coordinate with our specialized furniture carriers to schedule a convenient curbside pickup from your residence.
Receive Your Refund
Once our warehouse team inspects the returned items for quality, a full refund minus applicable restocking fees will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing